Privacy Policy

Effective 2026-08-28

This Privacy Policy explains what information MeterIQ (the "Service") collects, how it is used, and the choices you have. Because the Service is built for health and physique tracking, much of what you enter is sensitive personal information. Please read this carefully.

1. Information you provide

• Account & identity: username, password (stored only as a hash), first/last name, date of birth (used to compute age; an age is not stored directly), gender, and height.
• Health & body data: body composition and measurements, training and workouts, nutrition/macros, sleep, hydration, steps, and goals.
• Labs & substances: bloodwork/lab results, and supplements, hormones, and other compounds you log, including doses, protocols, and blocks.
• Photos: physique photos you choose to upload.
• AI conversations: the questions you ask the AI coach and the context drawn from your logged data.

2. How your information is used

Your information is used to operate the Service for you — to store your logs, render charts and analytics, compute targets and estimates, and generate the AI insights you request. It is used to provide the Service to you, not to build advertising profiles.

3. AI processing and third parties

When you use AI features (for example, the coach, physique-photo analysis, or label scanning), the relevant data — which may include your logged health data, lab values, substances, and the photos you submit for analysis — is sent to a third-party AI provider (Anthropic) to generate a response. That provider processes the data to return results to the Service. We share your data with service providers only as needed to operate these features; we do not sell your personal information.

4. Storage and security

Your data is stored to power your account, and uploaded photos are held in cloud storage. Passwords are stored only as salted hashes. We take reasonable measures to protect your information, but no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Retention and deletion

Your data is retained for as long as your account exists so the Service can show your history. You can delete individual entries at any time. If you delete your account, your associated personal data is removed, except where retention is required by law.

6. Your choices

• You control what you log — you are never required to record a particular substance, photo, or lab.
• You can edit or delete your entries, and export or delete your data through the app.
• You can decline AI features by simply not using them.

7. Children

The Service is intended only for adults 18 and older and is not directed to children. We do not knowingly collect information from anyone under 18.

8. Payment information

Payments are processed by Stripe, Inc. When you subscribe, your card details are entered directly into a form served by Stripe and are sent to them, not to us. Stripe receives your card details, your email address, and the amount and description of what you are buying, and handles them under their own privacy policy.

On our side we keep only what we need to show you your own subscription and to support it: an identifier for your customer record at Stripe, which plan you are on, when it renews, and your card's brand and last four digits. We never receive or store a full card number.

If you delete your account, Stripe still keeps a record of past transactions, because tax law requires it. Those records contain no health data.

9. Cookies and browser storage

A small number of cookies keep you signed in and remember your display preferences, and the History page keeps some layout state in your browser. One further cookie, which you can refuse, records how you first arrived so we can tell which advertising works. There is no advertising network on this site and nothing here follows you to another site. The full list, with what each item is for and how long it lasts, is in the Cookie Policy, which is also where you can turn the optional ones off.

10. How you use the app

If you leave analytics switched on, we record which pages and sections of the app you open, and when, against your account. We do not record what you logged, read or typed — only which part of the app you were in. This is used to decide what to build and what to fix. These records are deleted after 90 days; what is kept beyond that is a daily count of how many people opened each part, which does not identify anyone. Administrators are not recorded. You can turn this off at any time on your profile or on the Cookie Policy page, you can see your own records in the file you get from Export, and deleting your account deletes them.

10. Changes to this Policy

We may update this Policy from time to time. Material changes will be reflected by a new effective date. Continued use of the Service after an update means you accept the revised Policy.

11. Contact

Questions about this Policy can be directed to the Service operator through your account or the contact provided in the app.