Terms of Use

Effective 2026-08-28

These Terms of Use ("Terms") govern your access to and use of MeterIQ (the "Service"), operated by Red Sky Engineering LLC, a Florida limited liability company doing business as MeterIQ ("we", "us", "our"). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. Eligibility

You must be at least 18 years old to use the Service. By using it, you represent that you are 18 or older and that the information you provide is accurate.

2. What MeterIQ is — and is not

MeterIQ is a personal logging and analytics tool. It lets you record and visualize data such as body composition, measurements, training, nutrition, sleep, hydration, lab/bloodwork results, supplements and other compounds, protocols and blocks, and physique photos, and it offers optional AI-generated insights based on what you log.

The Service is not a medical device and does not provide medical, clinical, dosing, diagnostic, or treatment advice. It does not create a doctor–patient, coaching, or other professional relationship. It is provided for informational and self-tracking purposes only.

3. Not medical advice

Nothing in the Service — including any AI output, chart, target, insight, or suggestion — is a substitute for the advice of a licensed physician or other qualified health professional. Always seek the advice of your physician before starting, stopping, or changing any supplement, medication, hormone, other compound, training program, or diet, and before acting on anything you see in the Service. Never disregard professional medical advice or delay seeking it because of something in the Service. If you think you may have a medical emergency, call your doctor or local emergency services immediately.

4. Supplements, compounds, and other substances

The Service allows you to log substances you choose to track, which may include dietary supplements, hormones, and other performance-enhancing or controlled compounds. The Service does not supply, sell, prescribe, recommend, endorse, or encourage the use of any substance, dose, protocol, or block. Any values, ranges, "saturation," level curves, or targets shown are informational estimates derived from your own inputs, not recommendations.

Many such substances carry serious health risks, and their possession, sale, or use may be regulated, restricted, or illegal depending on your jurisdiction and circumstances. You are solely responsible for determining the legality, appropriateness, and safety of anything you choose to obtain or use, and you assume all risk of doing so. The Service is a record of what you enter; it is not medical supervision.

5. AI features and their limitations

The Service uses AI to generate summaries, insights, and answers from your data. AI output can be inaccurate, incomplete, outdated, or misleading, and may not reflect your individual medical situation. Do not rely on it for health, dosing, legal, or safety decisions. You are responsible for independently verifying anything important with a qualified professional.

6. Your responsibilities

• Provide accurate information and keep your account credentials secure; you are responsible for activity under your account.
• Use the Service only for lawful purposes and only for your own personal tracking.
• Comply with all laws that apply to you, including those governing any substances you track.

7. Assumption of risk

You use the Service, and take any action based on it, entirely at your own risk. You are responsible for your own health, training, nutrition, and any substances you use, and for the consequences of your decisions.

8. No warranty

The Service is provided "as is" and "as available," without warranties of any kind, express or implied, including accuracy, fitness for a particular purpose, or that insights or estimates are correct. We do not warrant that the Service will be uninterrupted, secure, or error-free.

9. Limitation of liability

To the fullest extent permitted by law, MeterIQ and its operators will not be liable for any indirect, incidental, special, consequential, or exemplary damages, or for any personal injury, health outcome, legal consequence, or loss of data, arising out of or related to your use of the Service or your reliance on any information in it.

10. Subscriptions and billing

Parts of the Service require a paid subscription. Plans, prices and what each one includes are shown before you buy. Payments are processed by Stripe, who take the charge and issue your receipts; we tell them what to charge and they compute and collect it.

We never see or store your card number. It is entered directly into a form served by Stripe; all we keep is the card's brand and last four digits, so you can tell which card is on file.

11. Automatic renewal and cancellation

Subscriptions renew automatically. Unless you cancel first, your plan renews at the end of each term — every month for a monthly plan, every year for an annual one — and the card on file is charged the then-current price for that plan. The amount, the interval and the date of your next renewal are shown before you pay and again on your Subscription page.

You can cancel at any time from the Subscription page in your account. Cancelling stops the next renewal; your access continues to the end of the period you have already paid for, and nothing further is charged.

12. Refunds

If you cancel an annual plan within 30 days of your first purchase of that plan, we will refund everything you paid. Monthly plans are not refundable — cancelling stops the next charge, and at these prices the first month is the trial. Renewals are not refundable, and we do not refund part of a period you have used. A full refund also ends your access.

If you are a consumer in the European Union or the United Kingdom, you have a legal right to cancel within 14 days of purchase and receive a full refund, regardless of anything else in this section. To use it, cancel from the Subscription page in your account or email support@redskyengineering.com within 14 days. We will refund everything you paid, with no deduction for the time you used the Service, within 14 days of hearing from you.

13. Price changes

We may change our prices. If we do, we will tell you by email at least 30 days beforehand, and the new price applies from your next renewal — never mid-term. If you do not want to pay it, cancel before that renewal and nothing further is charged.

Founding pricing is an exception, and the paragraph above does not apply to it. If you subscribed at a founding rate, that rate is yours while you stay subscribed, and it survives a lapse of up to 30 days; after that, standard pricing applies.

14. Coach check-in add-on

You may add coaching to any plan for $29 per month. It renews monthly with your subscription until you cancel it, and you can cancel it at any time from your account; cancelling stops the next charge and coaching continues to the end of the month you have paid for. Coaching is a personal service provided by a human coach. It is not medical, clinical, or dosing advice, and section 3 applies to it in full.

Coaching is billed monthly even if your plan is billed annually, so you will see a separate monthly charge on its own renewal date.

Coaching is provided by Red Sky Engineering LLC or a coach we designate, and we may change the coach assigned to you. If your coach becomes unavailable we will assign you another.

15. Complimentary and coach access

We sometimes give access without payment — a complimentary account, or a free seat for a coach working with clients on the Service. Access given this way is not a purchase: it can be ended or changed at any time, it is not refundable because nothing was paid, and the renewal, refund and price-change sections above do not apply to it.

16. Taxes

Prices are shown in US dollars. Where we are registered to collect it, sales tax or VAT is calculated at checkout and added to the price shown; where we are not, no tax is added and you are responsible for any that your own jurisdiction requires you to account for.

17. Failed payments

If a payment fails, we will keep your access open for seven days and try again while our payment provider retries the charge. We will email you. If it still has not succeeded at the end of that window, access ends until a payment goes through — your data is not deleted, and subscribing again restores everything.

18. Your data if you stop paying

Everything you logged stays exactly where it is. We do not delete your data when a subscription ends, and subscribing again brings all of it back. You can delete your account and everything in it yourself at any time, whether or not you are subscribed.

You can export everything you have logged at any time, including while your subscription is lapsed, and the export is always complete.

19. Termination

You may stop using the Service and delete your account at any time, from Data Management on your profile page. We may suspend or terminate access if these Terms are violated, if a payment is disputed, or to protect the Service or its users.

20. Changes to these Terms

We may update these Terms from time to time. Material changes will be reflected by a new effective date, and continued use of the Service after an update means you accept the revised Terms.

21. Governing law and disputes

These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-laws rules. Subject to the arbitration agreement below, the courts located in Seminole County, Florida have exclusive jurisdiction.

Except as stated below, you and Red Sky Engineering LLC agree to resolve any dispute arising out of these Terms or the Service by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court. Either of us may still bring an individual claim in small-claims court if it qualifies.

Claims are brought individually. Neither of us may bring a claim as a plaintiff or class member in a class, collective, consolidated or representative action, and an arbitrator may not award relief to anyone who is not a party to the arbitration.

You can opt out of this arbitration agreement. Email support@redskyengineering.com within 30 days of first accepting these Terms, saying that you opt out and giving the email address on your account. Opting out does not affect anything else in these Terms, and we will not treat you differently for doing it.

If 25 or more similar arbitration demands are filed against us by or with the assistance of the same law firm within 90 days, we and the claimants agree that the demands will be administered in batches of no more than 50, each batch treated as a single arbitration with one arbitrator, and that the time to file will be tolled for demands awaiting a batch.

Nothing in these Terms takes away any right you have under the mandatory law of the country where you live. If you are a consumer in the European Union or the United Kingdom, the arbitration agreement and the class-action waiver above do not apply to you, and you may bring proceedings in the courts of your country of residence.

If any part of these Terms is held to be unenforceable, the rest remains in force.

22. Contact

Questions about these Terms, and any notice this agreement requires, can be sent to support@redskyengineering.com or to Red Sky Engineering LLC, 314 Longfield Circle, Lake Mary, FL 32746, United States.

Annex: model withdrawal form (EU and UK consumers)

You do not have to use this form — cancelling from your account or emailing us is enough — but it is provided so that you can if you prefer.

To: Red Sky Engineering LLC, 314 Longfield Circle, Lake Mary, FL 32746, United States — support@redskyengineering.com

I hereby give notice that I withdraw from my contract for the supply of the following service:

Ordered on: ______________________
Name of consumer: ______________________
Email address on the account: ______________________
Date: ______________________